:root{--chat-ink:#172231;--chat-muted:#68788a;--chat-line:#d8e0e7;--chat-canvas:#eef3f6;--chat-brand:#123b63;--chat-accent:#d94d38;--chat-success:#13745a;font-family:"Microsoft YaHei","PingFang SC",Arial,sans-serif;color:var(--chat-ink);background:var(--chat-canvas)}
*{box-sizing:border-box}body{margin:0;font-size:15px;letter-spacing:0;background:var(--chat-canvas)}button,textarea{font:inherit;letter-spacing:0}a{color:inherit;text-decoration:none}.customer-inquiry-chat-page{min-height:100svh;display:grid;grid-template-rows:68px minmax(0,1fr)}
.inquiry-chat-topbar{height:68px;display:flex;align-items:center;padding:0 28px;background:#fff;border-bottom:1px solid var(--chat-line)}.inquiry-chat-brand{display:flex;align-items:center;gap:11px;min-width:0}.inquiry-chat-brand>span{width:40px;height:40px;display:grid;place-items:center;border-radius:5px;background:var(--chat-brand);color:#fff;font-weight:800}.inquiry-chat-brand div{display:grid;gap:2px}.inquiry-chat-brand strong{font-size:16px}.inquiry-chat-brand small{color:var(--chat-muted);font-size:12px}.customer-auth-button{margin-left:auto;min-height:42px;padding:0 19px;display:inline-flex;align-items:center;justify-content:center;border-radius:5px;background:var(--chat-accent);color:#fff;font-weight:700}.customer-auth-button:hover{background:#bd3f2d}
.inquiry-chat-main{min-height:0;padding:24px;display:grid;place-items:stretch center}.inquiry-chat{width:min(920px,100%);min-height:0;background:#fff;border:1px solid var(--chat-line);border-radius:7px;display:grid;grid-template-rows:auto minmax(0,1fr) auto;overflow:hidden;box-shadow:0 12px 35px rgba(24,45,64,.09)}.inquiry-chat-header{padding:18px 22px;border-bottom:1px solid var(--chat-line);display:flex;align-items:center;gap:12px}.inquiry-chat-header i{width:10px;height:10px;border-radius:50%;background:var(--chat-success);box-shadow:0 0 0 4px #e4f3ed}.inquiry-chat-header div{display:grid;gap:3px}.inquiry-chat-header h1{margin:0;font-size:18px}.inquiry-chat-header span{color:var(--chat-muted);font-size:12px}
.inquiry-chat-log{min-height:360px;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:15px;background:#f8fafb}.chat-message{display:flex}.chat-message.is-user{justify-content:flex-end}.chat-bubble{max-width:min(690px,86%);padding:13px 15px;border:1px solid var(--chat-line);border-radius:6px;background:#fff;line-height:1.7}.chat-message.is-user .chat-bubble{background:var(--chat-brand);border-color:var(--chat-brand);color:#fff}.chat-bubble p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.chat-context{display:block;margin-bottom:7px;padding-bottom:7px;border-bottom:1px solid #e1e7ec;color:var(--chat-muted);font-size:12px}.chat-rate-list{margin-top:12px;border-top:1px solid var(--chat-line)}.chat-rate-item{padding:12px 0;border-bottom:1px solid var(--chat-line);display:grid;gap:5px}.chat-rate-item:last-child{border-bottom:0;padding-bottom:0}.chat-rate-item>div{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.chat-rate-item strong{font-size:14px}.chat-rate-item b{color:var(--chat-accent);font-size:18px;white-space:nowrap}.chat-rate-item span,.chat-rate-item small{color:var(--chat-muted);font-size:12px;overflow-wrap:anywhere}
.inquiry-chat-composer{border-top:1px solid var(--chat-line);padding:14px;background:#fff;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end}.inquiry-chat-composer textarea{width:100%;min-height:48px;max-height:132px;resize:none;border:1px solid #bfcbd5;border-radius:5px;padding:12px 13px;color:var(--chat-ink);background:#fff;line-height:1.55;outline:none}.inquiry-chat-composer textarea:focus{border-color:var(--chat-brand);box-shadow:0 0 0 3px rgba(18,59,99,.12)}.inquiry-chat-composer button{height:48px;min-width:84px;border:0;border-radius:5px;background:var(--chat-brand);color:#fff;font-weight:700;cursor:pointer}.inquiry-chat-composer button:disabled{opacity:.62;cursor:wait}.inquiry-chat-disclaimer{grid-column:1/-1;margin:0;color:var(--chat-muted);font-size:11px;line-height:1.5}
@media(max-width:700px){.customer-inquiry-chat-page{grid-template-rows:60px minmax(0,1fr)}.inquiry-chat-topbar{height:60px;padding:0 14px}.inquiry-chat-brand small{display:none}.customer-auth-button{min-height:40px;padding:0 14px}.inquiry-chat-main{padding:0}.inquiry-chat{width:100%;height:calc(100svh - 60px);border:0;border-radius:0;box-shadow:none}.inquiry-chat-header{padding:14px 16px}.inquiry-chat-log{min-height:0;padding:17px 13px}.chat-bubble{max-width:92%;padding:11px 12px}.chat-rate-item>div{display:grid;gap:4px}.chat-rate-item b{font-size:17px}.inquiry-chat-composer{padding:10px}.inquiry-chat-composer button{min-width:68px}.inquiry-chat-disclaimer{font-size:10px}}